SOLUTIONS WITH ARTIFICIAL INTELLIGENCE

We develop using the latest technologies. We put AI in use making it your best assistance. We have successfully  applied AI in various projects with various focus in various industries using it at its best to increase  effectiveness and customer satisfaction.

  • The latest technologies

    Artificial intelligence advances every day along with the opportunities it opens. Our projects are equipped with the latest available technologies enabling us to bring new and more effective solutions.

  • Improving customer experience

    Communication with use of artificial intelligence is a new dimension for many users – they can pose any questions and AI is there 24/7 to understand and answer.

  • AI as your colleague or an adviser

    Having Ai help and support is like having a reliable colleague who manages to save your time, does the most tedious tasks for you and can find answers in unlimited number of documents in a matter of seconds.

  • Data and optimization

    Finding and correcting duplicate entries, frequently updated documents or contradictory decisions requires a lot of time and effort. Unless smartly used AI is put to work.

Chatbot

One chatbot is worth a thousand words. 😊

What are the main goals of chatbots?

A faster way to search
for information from the
customer’s side.

Sales support and motivation
to the customer’s preferred one
behavior.

Significant lightening of calls
centers and IT departments.

Clearer serving information and communication important information in human language.

Collection of information
about customer behavior and preferences.

Interaction
with the customer 24/7.

The creation of a chatbot for your company

We will create a custom chatbot for you. How do we go about it?

We would like to get to know you and your idea of an ideal result. From the beginning, we will try to make the whole process easier for you. We can handle the analysis of the input data to a large extent ourselves. We take into account your needs and goals. We will help you to correctly choose the first topic with which you will recognize the effect of the chatbot.

We will design and prepare a chatbot exactly for your target group, so that it not only helps users, but also makes the entire customer experience pleasant for them. We choose the image, vocabulary and tone of speech for the chatbot depending on who it is to talk to. Your suggestions and comments on the processed proposal are valuable inputs for us. We keep fine-tuning until the chatbot is perfect!
We will make him friends with your customers and they will love him.

We are not saying goodbye to you. We monitor our chatbots and keep an eye on them. We are evaluating usage chatbot and feedback from your customers. We continue to expand your chatbot based on customer feedback.

We don’t rest on our laurels and try to keep improving!
We value the investment and extend the chatbot with additional functions so that it can continuously improve its performance with our clients. We gradually gain trust in the news. Just as customers find their way to chatbots.

Successful projects

ARTIFICIAL INTELLIGENCE​

PoC project using artificial intelligence: a consultant for contact center operators.
Artificial intelligence IRAbot helps the advisor know all financial management guidelines and provides employees with answers to a wide range of questions.
Employees of the ministry can consult an AI HR specialist in their Microsoft Teams application at any time.
Foreign students interested in studying at the university ask the artificial intelligence their questions about all aspects of their studies directly on the school's website.
Artificial intelligence analyzes the sentiment of conversations and the rate of problem resolution from the perspective of TIPOS players.
Artificial intelligence cleaned up the inventory records and revealed duplicates.
The AI ​​chatbot knows everything ISSS about the conference, just ask.

Chatbot

I’M SIMCA FROM 4KA, PLEASED TO MEET YOU.
Our communication assistant for the Ministry of the Interior of the Czech Republic helped on the Citizen's Portal.
A novelty has been introduced by the city of Nitra: A chatbot, our automatic communication assistant, assists in the management of the COVID-19 situation.
Filip the Chatbot Helps to Conjure a Smile.
Central office of labour, social affairs and family has gained a new „assistant“. And so have users of the website.
Our chatbot extension on the website of the Czech Ministry of Labour, Social Affairs and Family enables the ‘Communication Assistant’ to deal with a large number of new enquiries.
The Postal Assistant, our chatbot solution introduces innovative ways of interaction with Slovenská pošta.
Celnička, website helping Czech citizens find their way in customs regulations, has been reinforced by a chatbot form.
Chatbots are IN. Our chatbot helps in crisis communication with entrepreneurs.
Customer satisfaction as the go-ahead factor in our chatbot extension for the Czech Social Security Administration.
Chatbot in VšZP advises how to re-insure, whether to use the new Health Wallet benefit.
Ciri - the first animal chatbot in Slovakia.
Dôvera has relieved its call centers.
On the "Pražana Portal", our chatbot Golem junior helps not only Prague residents, but also visitors.
Thanks to our communication assistant, the Czech Labor Office offers its services around the clock.
The internal chatbot significantly improved communication between the IT department and Czech Post employees.