We processed the solution to this situation within the PoC project for the client center. To help operators, we created a chatbot based on artificial intelligence, which we trained on several health insurance laws. The task of artificial intelligence is not only to recognize whether the information in the sources relates to the question asked, but also to relate data found in several different sources and formulate an answer to the question based on all this data. In the event that there are also older versions in the documents, the artificial intelligence selects the current data and incorporates it into the answer. Artificial intelligence will offer answers for client center operators in a matter of seconds, while the process of searching for such complete information would take them a disproportionately longer time.