Among the contacts in the Microsoft Teams application, we have added a new automated colleague “Your AI HR” for employees. Employees can turn to him in the MS Teams application just like other colleagues and ask him the same questions as other members of the HR department.

Your AI personalist is an automated communication assistant into which we have processed the most common questions that the human resources department regularly encounters. This chatbot identifies right from the start what type of employee it is, as different regulations apply to employees accordingly. It will also offer the employee several areas that might interest him, as well as the opportunity to formulate and write his own question. Thus, the employee can choose the information that is processed in the tree structure of this chatbot, or join the conversation with smart intelligence. We introduced artificial intelligence to the chatbot together with a number of internal documents and regulations, so that the employee always receives an answer resulting from applicable internal guidelines. The entire conversation takes place in the MS Teams environment, which is comfortable for the user and gives the feeling of communication with a real colleague.