Based on the identified problems, we proposed the implementation of robotic process automation within the project, focused on the sub-process of validating invoice previews sent by the data services operator. The main activity of this automation will be a detailed analysis of the received invoice previews for telecommunications services and their assessment based on predefined rules and procedures.

Our goal was for the automation to be able to effectively process data from invoices and compare it with information from contractual documents and penalty records. The automation process requires that invoices be in a machine-readable format, ideally PDF, so that the robot can easily extract the necessary data.

If discrepancies are found in the process, the robot automatically generates an email notification for the relevant MVČR staff, containing information about the processing result and a suggested text for the response to the supplier. This way, the client center operators can quickly and effectively respond to supplier requests.